1. Introduction

This Privacy Policy explains how ReRide Bikes LLC ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our auction platform (the "Platform").

By using the Platform, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed via third-party providers)

2.2 Identity Verification Information

For Sellers, we collect:

Government-issued photo ID (e.g., driver's license or passport)
Identity verification data

2.3 Transaction Information

Bids placed
Purchases and sales
Payment and payout records

2.4 Technical Data

IP address
Browser type
Device information
Cookies and usage data

3. How We Use Information

We use collected information to:

Operate and maintain the Platform
Process transactions and payments
Verify user identity
Prevent fraud and enforce Terms
Communicate with users
Comply with legal obligations

4. Payment Processing

All payments are processed through third-party providers (e.g., Stripe).

We do not store full payment card details. Payment data is handled in accordance with the payment processor's privacy policies.

5. How We Share Information

We may share information with:

Payment processors
Shipping providers (e.g., BikeFlights)
Identity verification providers
Legal or regulatory authorities when required

We do not sell personal information.

6. Data Retention

We retain:

Auction contracts, settlement records, and transaction data for at least 2 years in accordance with Ohio law
Personal data as long as necessary for business and legal purposes

We may retain data longer where required for:

Legal compliance
Tax obligations
Dispute resolution

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You may:

Request access to your personal data
Request correction of inaccurate data
Request deletion where legally permissible

To make a request, contact us using the information below.

9. Cookies & Tracking

We use cookies and similar technologies to:

Improve user experience
Analyze platform usage
Maintain session functionality

You can control cookies through your browser settings.

10. Third-Party Services

We are not responsible for the privacy practices of third-party services linked to or integrated with the Platform.

11. Children's Privacy

The Platform is not intended for users under 18.

We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy at any time.

Continued use of the Platform constitutes acceptance of changes.

13. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us at:

support@reridebikes.com