1. Acceptance of Terms

By accessing or using the Platform, you agree to these legally binding Terms. If you do not agree, do not use the Platform.

You must be at least 18 years old.

2. Platform Role & Legal Status

ReRide Bikes LLC ("Company," "we," "us," or "our") operates as a licensed auctioneer under Ohio law and a marketplace intermediary connecting Buyers and Sellers.

2.1 Seller Auction Agreement

By submitting a listing on the Platform:

The Seller enters into a binding Auction Agreement with ReRide Bikes LLC
The Seller authorizes the Company to market, list, and conduct the auction on their behalf
The Seller agrees to adhere to all Platform rules, fees, timelines, and policies

2.2 Platform Role

The Company:

Does NOT take title to goods
Does NOT take possession of goods (unless explicitly stated)
Acts as agent for the Seller in conducting auctions

ALL SALES ARE BETWEEN BUYER AND SELLER.

3. User Accounts & Verification

Users must create an account and provide accurate information.

3.1 Identity Verification Requirement

All Sellers are required to complete identity verification prior to listing items, including:

Providing a valid, government-issued photo ID (e.g., driver's license or passport)
Matching identity information with payment and account details

The Company reserves the right to:

Request additional verification documentation
Use third-party verification services
Deny or revoke Seller privileges if verification fails

3.2 User Responsibilities

You agree to:

Provide accurate and current information
Maintain security of your account
Accept liability for all activity under your account

3.3 Account Enforcement

We reserve the right to:

Verify identity at any time
Suspend or terminate accounts
Refuse service at our discretion

4. Auction Rules

4.1 Binding Bids

All bids are irrevocable and legally binding. By placing a bid, you authorize the Platform to charge your payment method if you win.

4.2 Auction Format

All auctions are conducted with a $1 starting bid
All auctions are reserve auctions, meaning the highest bid at closing is subject to Seller acceptance or rejection in accordance with these Terms
Auctions are timed events and may include a "soft close" feature extending bidding if bids are placed near closing time

4.3 Seller Withdrawal of Listings

Sellers may withdraw listings prior to the first bid being placed. Once a bid has been placed:

Sellers may only withdraw a listing with Company approval
Withdrawals after bidding may result in penalties, fees, or account action

4.4 Bid Retraction

Bid retractions are not allowed except in extraordinary circumstances approved by the Company.

4.5 Auction Cancellation

We may cancel listings due to errors, fraud, or policy violations.

5. Fees & Payment Terms

5.1 Buyer's Premium

An 8% buyer's premium is added to the final bid and is non-refundable.

5.2 Seller Fee

A 3% seller fee is deducted from final proceeds.

5.3 Payment Authorization

By bidding, you:

Authorize immediate charge upon winning
Agree funds may be held in escrow or trust accounts

5.4 Payment Processing, Trust Holding & Distribution

Payments are processed through Stripe or affiliated payment processors
Funds are placed in a designated trust or escrow account upon successful checkout
Funds are held to facilitate secure transaction completion and dispute resolution

5.5 Payout Timing

Seller payouts are initiated after Buyer acceptance of the item
Funds will be distributed to the Seller within 15 days of an accepted final bid, subject to fraud checks, disputes, or compliance reviews

5.6 Bid Authorization Hold

By placing a bid, Buyers authorize the Platform to place a 10% authorization hold (based on the current bid amount or a predefined amount) on their payment method.

This hold is not a completed charge unless the Buyer wins the auction
If the Buyer does not win the auction, the hold will be released in accordance with the payment processor's timelines
If the Buyer wins, the held amount will be applied toward the final purchase amount

5.7 Non-Payment Forfeiture

If a winning bidder fails to complete payment:

The 10% authorization hold may be captured and retained by the Company as liquidated damages
The Buyer may be subject to account suspension or permanent ban
Additional collection actions may be pursued

5.8 Escrow Release Conditions

Funds are released when:

Buyer confirms acceptance, OR
The inspection period expires without dispute

Funds are held until:

Buyer confirms acceptance, OR
48 hours after confirmed delivery (whichever occurs first unless dispute filed)

6. Shipping & Delivery

6.1 Preferred Logistics Partner

The Company's preferred logistics partner for bicycle shipments is BikeFlights. BikeFlights services may be integrated directly into the checkout process for label generation, packaging, and shipping coordination.

For shipments conducted through BikeFlights:

Shipping labels and instructions will be provided to the Seller
Any claims for loss, damage, or delay must be filed directly with BikeFlights in accordance with their policies
The Company is not responsible for carrier-related issues

6.2 Seller Shipping Obligations

Sellers must ship items within the following timeframes:

Private Shipping (Buyer & Seller Arranged): Must ship within 3 business days of acceptance of the final offer
BikeFlights Shipping (with provided box): Must ship within 5 business days of receiving the shipping box

All shipments must include valid tracking information uploaded to the Platform.

6.3 Private Shipping Agreements

If Buyer and Seller agree to arrange shipping outside of BikeFlights:

All communication must occur through the Platform messaging system
Parties must still comply with Platform fulfillment timelines
The Company is not responsible for disputes arising from privately arranged shipping

6.4 Risk of Loss & Liability

Risk of loss transfers from Seller to Buyer upon shipment unless otherwise required by law.

The Company is not liable for:

Shipping damage
Carrier delays
Lost or stolen items

6.5 Failure to Ship

Failure to meet shipping deadlines may result in:

Transaction cancellation
Account penalties or suspension
Financial liability or withholding of funds

7. Inspection & Acceptance

7.1 Inspection Period

Buyers have 2 business days (48 hours) from confirmed delivery to inspect the item and either accept or report an issue.

7.2 Acceptance

If no issue is reported within the 48-hour inspection period:

The item is deemed accepted
Funds will be released according to payout terms

7.3 Valid Reasons to Deny Acceptance

Buyers may only deny acceptance for the following reasons:

The item is stolen or suspected to be stolen
The item was damaged in shipping (must be claimed through BikeFlights where applicable)
The item is materially misrepresented from the listing description

For shipping damage claims:

Buyers must retain all original packaging and shipping materials
Failure to retain packaging may result in denial of the claim by the carrier or the Company

7.4 Dispute Submission Requirements

To open a valid case, the Buyer must:

Send written notice via email to the Company within 48 hours of delivery
Provide supporting documentation (photos, description of issue, etc.)

Failure to meet these requirements will result in automatic acceptance of the item.

8. Post-Auction Outcomes & Second Chance Offers

8.1 No-Bid Auctions

If an auction closes with no bids, the listing may be:

Relisted at Seller discretion, or
Moved to a "Second Chance" or direct-offer marketplace

8.2 Seller Rejection & Counteroffers

In limited cases and at Company discretion, Sellers may reject the final bid and submit a counteroffer. If this occurs:

The item may be placed on a Second Chance page
Interested bidders may accept or negotiate offers

8.3 Second Chance Duration

Second Chance listings remain active for 72 hours
After 72 hours, listings are automatically archived if no agreement is reached

8.4 Platform Discretion

The Company reserves full discretion to:

Approve or deny Seller rejection of bids
Determine eligibility for Second Chance listings
Remove listings at any time

9. Disputes & Returns

9.1 Valid Disputes

Allowed only for:

Material misrepresentation
Non-delivery
Fraud

9.2 Not Valid

NOT valid reasons for disputes:

Normal wear and tear
Subjective dissatisfaction

9.3 Resolution Authority

The Company may:

Mediate disputes
Issue refunds from escrow
Require return shipment

Decisions may be made at the Company's sole discretion.

10. Chargebacks & Payment Disputes

You agree:

Not to initiate chargebacks after accepting an item
To resolve disputes through the Platform first

If you initiate a chargeback:

You are in breach of these Terms
The Company may recover funds, fees, and legal costs

We reserve the right to:

Contest chargebacks
Provide transaction records to payment processors

11. Listing Review & Approval

11.1 Pre-Auction Review & Pending Status

All listings submitted by Sellers are initially marked as "Pending" and are not visible for bidding until reviewed and approved by the Company.

The Company reviews listings for:

Authenticity of the item
Accuracy and completeness of description
Condition representation
Compliance with platform policies
Potential fraud or misrepresentation

Listings will only go live for auction after approval by the Company.

11.2 Approval Rights

The Company reserves the right to:

Approve, reject, or request modifications to any listing
Delay publication for further review
Remove listings at any time, including after publication

11.3 No Guarantee of Accuracy

Review and approval by the Company does not constitute:

Authentication of the item
A guarantee of accuracy
An assumption of liability for listing content

Sellers remain solely responsible for the accuracy and legality of their listings.

12. Seller Warranties

Sellers represent:

Legal ownership or authority to sell
Accurate descriptions
No stolen or illegal goods

Violation may result in account termination and legal liability.

13. Prohibited Conduct

Includes but not limited to:

Shill bidding
Fraud
Misrepresentation
Circumventing Platform fees

14. Limitation of Liability

To the maximum extent permitted by Ohio law:

The Company is NOT liable for:

User disputes
Product defects
Shipping issues
Lost profits or indirect damages

Maximum liability = total fees paid to Company.

15. Indemnification

You agree to indemnify the Company against claims arising from:

Your use of the Platform
Your transactions
Violations of law or these Terms

16. Governing Law & Venue

Governed by Ohio law.

All disputes must be brought exclusively in Ohio courts.

17. Arbitration

At Company's discretion, disputes may be resolved via binding arbitration.

Users waive jury trial rights where applicable.

18. Electronic Agreement

Electronic acceptance is legally binding.

19. Modifications

We may update Terms at any time.

Continued use = acceptance.

20. Ohio Auction Law Compliance

Company is a licensed Ohio auction firm
Acts as agent for Sellers
Commissions and fees are disclosed
Auctions comply with applicable Ohio regulations

20.1 Record Retention

In accordance with applicable Ohio law, the Company maintains records of all auction agreements, contracts, and settlement statements for a minimum period of two (2) years. Such records may include:

Seller agreements and listing contracts
Buyer transaction records
Settlement and payout documentation

Records are retained for regulatory compliance, dispute resolution, and legal obligations.

21. Severability

Invalid provisions do not affect remaining Terms.

22. Entire Agreement

These Terms represent the full agreement between you and ReRide Bikes LLC.

Terms of Use